Serving the Cornwall Community with Physiotherapy Services for 37 years
Each patient is given a personalized program tailored to their specific injury recovery needs
We are very proud to have been named
Your Favourite Physiotherapy Clinic in Cornwall and Surrounding Areas in 2018, 2019, 2020, 2021, & 2022
Whether you have questions about the billing process or simply want to talk about your concerns, our friendly and courteous staff are here to listen.
About us
We have a dynamic team of physiotherapy professionals to assist you every step of your recovery. Personal Touch Physiotherapy clinicians are fully registered health care practitioners who have decades of experience treating a vast array of orthopedic conditions, using a variety of techniques.
Our team of physiotherapists are happy to now offer Active Release Techniques (ART) and Shockwave Therapy:
ART is known as the “Gold Standard in Soft Tissue Treatment.” It is a patented hands-on technique that is used to treat injuries to muscles, tendons, ligaments, fascia, and nerves.
Shockwave Therapy is used to assist with fast pain relief and mobility restoration. The shockwaves interact with the tissue being treated, to speed up tissue repair and healing. Shockwave therapy is used to treat sub-acute and chronic conditions including sprains, strains and tendonitis.
Our Physiotherapy Services
Shockwave Therapy
Shockwave Therapy is used to assist with fast pain relief and mobility restoration. The shockwaves interact with the tissue being treated, and causes accelerated tissue repair. The machine is used to treat sub-acute and chronic conditions. It is an effective non-surgical treatment for many conditions, including: Plantar Fasciitis, Achilles Tendinopathy, Tennis Elbow, and Calcific Tendonitis.
Acupuncture
Acupuncture stimulates the body to produce its own pain relieving chemicals called endorphins. The improved energy and biochemical balance produced by acupuncture stimulates the body’s natural healing abilities in order to keep it functional and healthy. This method is used to reduce/relieve pain, encourage natural healing and improve function of your affected areas. Acupuncture is very effective in treating a variety of painful disorders, both acute and chronic. It is very often used as an effective adjunct to our physiotherapy treatment here at the clinic.
Neuro Rehab
We are trained to provide rehabilitation for individuals suffering from a stroke, neurological condition, or brain/spinal cord injury. We focus on an individualized exercise program and hands-on techniques to improve a patient’s functional abilities and independence.
Spinal Decompression
We are equipped with both lumbar and cervical traction, which has been shown to assist in many disc-related problems.
CUSTOM ORTHOTICS
We use digital gait scan technology to assess your need for custom orthotics or shoes. Custom orthotics can be helpful for many types of foot pain, knee pain, hip pain, and lower back pain. Most insurance plans will cover the cost of this service. We also have access to numerous footwear brands, including Nike, Saucony, Brooks, Lacoste, Clarks, Merrell, Skechers, Crocs, Birkenstock, and a variety of CSA-approved Safety Shoes.
Also, ask about our line of Therafirm Custom Compression Stockings for Men and Women!
We Also Offer The Following Services:
Manual Therapy
Our therapists have been trained in a variety of joint and soft tissue techniques to provide ‘hands-on’ assistance for your condition. We have taken courses from the Canadian Physiotherapy Association Orthopaedic Division, McKenzie Technique, Mulligan Manual Therapy, Advanced Physical Therapy Education Institute, and many more.
ADP Assessments
We are authorized to assess patients seeking government funding for walkers, wheelchairs, and scooters. These assessments can take place at our facility or your home.
Sports Bracing
We carry a wide range of rehabilitation and peri-operative braces which can provide comfort and support. Our most popular braces include Custom DonJoy Knee Braces for ACL repairs or Osteoarthritis, and Band-It braces for elbow pain. Others include Carpal Tunnel Syndrome Night splints, patello-femoral braces, lumbar supports, ankle braces, and many more!
Exercise
We are equipped with an on-site gym where our physiotherapists can create personalized exercise programs to be carried out at the clinic and at home. The program may consist of specific exercises to help restore movement, strength, flexibility, balance and function to facilitate safe return to regular activities of daily living. We also offer Work Hardening Programs to ensure safe return to work.
Electrical Modalities
We offer many modalities which can help to alleviate pain including Ultrasound, LASER, Electrical Muscle Stimulation, Interferential Current, and Hydrotherapy.
Exercise & Rehab Equipment
We carry a variety of products designed for home use including: Theraband Resistance Bands & Flex-Bars, Moist Heating Pads, Postural Supports, Orthopedic Pillows, SWISS exercise balls, Biofreeze Pain Relief Gel/Spray/Roll-on, Shoulder Pulleys, Foam Rollers, Home traction Units, Exercise Equipment and much more!
Therapeutic Taping
This is a technique which can be used to provide support to muscles and joints in order to facilitate or restrict movements to allow healing to occur.
Direct Billing
We are equipped and happy to bill online to most private insurance companies. Furthermore, we also bill directly for all valid WSIB, CSST, and Motor Vehicle Accident claims.
Our Team
Ashish Bharti
Physiotherapist
Ashish is an Advanced Practice Clinician who was born and raised in Cornwall, and graduated from General Vanier Secondary School. He graduated Summa Cum Laude in the Honours Bachelor of Kinesiology Program at McMaster University before completing his Masters of Physiotherapy at Queen’s University.
He started his career working in Toronto at the Canadian Back Institute, and then returned to Cornwall to work at Personal Touch Physiotherapy in 2008.
He has completed many courses over his career, including Acupuncture, Active Release Techniques (ART), Custom Orthotic Therapy, the McKenzie Method, Joint Mobilizations/Soft Tissue Release, Treatment for the Overhead Athlete, Building a Better Back with Dr. McGill, Advanced Hip Rehabilitation, Postural Taping/Kinesio Taping, and Custom Compression Stocking Therapy.
He is an Authorizer with the Assistive Devices Program (ADP), for walkers/wheelchairs/scooters. He was chosen as a Medical Practitioner for the 2015 Pan-Am Games in Toronto. He was the recipient of the Clinical Education Award from Queen’s University in 2018 for his involvement in helping to train Physiotherapy Students.
He is also the co-founder of PhysioCoach.
Rani Bharti
Physiotherapist
Rani graduated with a degree in Physical Therapy from Queen’s University and a degree in Biology from McMaster University. She spent the first six years of her career practicing physiotherapy in various multidisciplinary clinics in the Greater Toronto Area.
Rani has completed several postgraduate courses and has additional training in Acupuncture, Myofascial Release, McKenzie Technique, Movement Impairment Syndromes and Mulligan Techniques. She has also taken courses focusing on additional joint mobilizations, soft tissue techniques and exercise prescription for the neck, back and shoulder.
In her spare time Rani enjoys traveling, painting, and practicing yoga, the latter which she incorporates into some of her physiotherapy treatments.
Ashok Bharti
Retired Physiotherapist & Clinic Founder
Ashok founded Personal Touch Physiotherapy in 1986, when it was Cornwall’s first private physiotherapy clinic. He arrived in Cornwall 10 years prior to that, and worked at the Cornwall General Hospital. In 1997, Ashok started a second clinic in Alexandria, and a third in Morrisburg a few months later. He managed the 3 clinics for approximately 5 years. He was greatly involved in the community, being a member of the Board of Directors for the Hospital Foundation and Legal Clinic, the Cornwall Rotary Club and Service Club Council, the Children’s Christmas Fund, Santa Claus Parade, and the Hospital Spiritual Care Committee. Since retiring from his physiotherapy profession, he remains active by swimming, walking, yoga, and playing with his grandchildren.
Catherine Nicholson
Physiotherapy Assistant
Catherine was born and raised in Cornwall and continues to reside here with her family.
She became interested in Physical Therapy after spending four and a half years tending to injuries as a sports trainer for Cornwall Wildcats Football League. Her love for the sport and helping those in need of improving their mobility and alleviating pain assisted her in the decision to make a career change. Catherine returned to school and studied the Physical Therapy Assistant program and graduated with a 4.0 average. She went on to complete her clinical education at a long term care facility in Akwesasne, where she was active in the development of weekly group exercise and was able to develop and execute continued programming to meet residential needs.
Catherine has also completed courses in taping and wound care. She has worked for Community Care Access Center in Cornwall and joined our team of professionals in the fall of 2013.
Tiana Montroy
PHYSIOTHERAPY ASSISTANT
Our other Physiotherapist Assistant, Tiana Montroy, was too shy to have her picture posted on the site. This is despite her being an extremely outgoing and witty person. She has worked at the clinic for over 25 years, and claims to have ‘seen it all’. Her extensive experience allows her to be well-equipped to assist our patients with their injuries or answer any questions about the rehab process.
Pamela Cote
Office Administrator
Pam is an invaluable resource in our day to day operations. With over 25 years of office management experience, Pam skillfully manages administrative duties and client relations with a friendly and professional manner.
As a lifelong resident of the Cornwall area, Pam is well-known and highly respected in the community.
She performs her job with dedication and passion while maintaining her good-hearted nature and infectious smile.
Pam is the Mother of three children and has five grandchildren. When Pam isn’t at work she is enjoying her family time along with her husband and their dog, Mila.
FAQs
Am I covered for Physiotherapy?
Most insurance companies cover the cost of physiotherapy. Please check your plan to determine what your limits are per visit and per year. We can provide direct billing for Great West Life, Green Shield, SSQ, Manulife, Sun Life, Johnson, Standard Life, Cowan, Desjardins, Industrial Alliance, Blue Cross, and Chambers of Commerce members. For all other plans, we would be happy to assist you with any of the paperwork.
Furthermore, we will take care of all the billing and collections if you have a valid WSIB or Motor Vehicle Accident Claim.
Do I need a Doctor’s referral?
We do not require a referral from a doctor to start your therapy, but please check with your insurance company to determine if you need one to make a claim. If you have been given a referral to a different physiotherapy clinic – it is still valid to use here and for your insurance company.
What are your hours?
We are open Monday to Friday from 8:30am to 6:00pm. We are closed from 12:00pm to 1:00pm for lunch.
What payment methods do you take?
We accept cash, cheque, debit/credit card, and e-transfer.
Do you have wheelchair access?
Yes, we have a ramp constructed at our rear entrance.
How much treatment do I need?
Each individual is entirely different in the time needed to heal from an injury. Various factors have to be considered, which include the type of condition, severity, and pre-existing conditions. A general rule is that the longer a pain has been around – the longer it will take to heal. We promote seeking treatment as soon as possible to expedite your recovery.
Also, we will ensure you have a home exercise program so that you will be able to manage your condition independently.
How long are the sessions?
The average treatment time is approximately 40 minutes.
Can I get multiple body parts treated at once?
Yes, this is entirely possible, although it is preferable to focus on one condition at a time. This can be discussed during your initial assessment.
How soon can I start?
We have maintained our principle of having No Waiting List for 30 years. We will ensure to get your treatment started without delay.
Do you have female therapists?
Yes, we have male and female therapists.
Do you speak French?
Yes, we offer English and French services. Furthermore, we can also provide services in Hindi, Punjabi, and Urdu.
What services do you offer?
Please see our Services section.
Get in touch with our clinic
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