Serving the Cornwall Community for 34 years

Each patient is given a personalized program tailored to their specific needs

We are very proud to have been named

Your Favourite Physiotherapy Clinic in Cornwall and Surrounding Areas in 2018, 2019 & 2020

Whether you have questions about the billing process or simply want to talk about your concerns, our friendly and courteous staff are here to listen.

About us

We have a dynamic team of professionals to assist you every step of the way on your road to recovery. We are fully registered health care practitioners who have decades of experience treating a vast array of orthopedic conditions using a variety of techniques.

We are happy to now offer Active Release Techniques (ART) and Shockwave Therapy! ART is known as the “Gold Standard in Soft Tissue Treatment.” It is a patented hands-on technique that is used to treat muscles, tendons, ligaments, fascia, and nerves. Shockwave Therapy is used to assist with fast pain relief and mobility restoration. The shockwaves interact with the tissue being treated, and cause accelerated tissue repair. The machine is used to treat sub-acute and chronic conditions. 

Our Services

Shockwave Therapy is used to assist with fast pain relief and mobility restoration. The shockwaves interact with the tissue being treated, and causes accelerated tissue repair. The machine is used to treat sub-acute and chronic conditions. It is an effective non-surgical treatment for many conditions, including: Plantar Fasciitis, Achilles Tendinopathy, Tennis Elbow, and Calcific Tendonitis.

Acupuncture stimulates the body to produce its own pain relieving chemicals called endorphins. The improved energy and biochemical balance produced by acupuncture stimulates the body’s natural healing abilities in order to keep it functional and healthy. This method is used to reduce/relieve pain, encourage natural healing and improve function of your affected areas. Acupuncture is very effective in treating a variety of painful disorders, both acute and chronic. It is very often used as an effective adjunct to our physiotherapy treatment here at the clinic.

We are trained to provide specialized rehabilitation for individuals suffering from a stroke, neurological condition, or brain/spinal cord injury. We focus on an individualized exercise program and hands-on techniques to improve a patient’s functional abilities and independence. We have training in Neuro Developmental Treatment (NDT) Techniques – which is a specialized form of manual therapy that can assist with movement patterns following a brain injury.

We offer Active Release Techniques (ART), which is known as the Gold Standard in Soft Tissue Treatment. This is a patented hands-on technique that is used to treat muscles, tendons, ligaments, fascia, and nerves.

We are equipped with both lumbar and cervical traction, which has been shown to assist in many disc-related problems.

We use digital gait scan technology to assess your need for custom orthotics or shoes. Custom orthotics can be helpful for many types of foot pain, knee pain, hip pain, and lower back pain. Most insurance plans will cover the cost of this service. We also have access to numerous footwear brands, including Nike, Saucony, Brooks, Lacoste, Clarks, Merrell, Skechers, Crocs, Birkenstock, and a variety of CSA-approved Safety Shoes.


Also, ask about our line of Therafirm Custom Compression Stockings for Men and Women!

We Also Offer:

We are able to provide care for patients across the Cancer continuum – from diagnosis to post-treatment care. One of our Physiotherapists (Kristen) gained a passion and significant experience working at the Princess Margaret Cancer Centre in Toronto for many years. She can assist with symptoms such as: pain, weakness, loss of range of motion, fatigue, swelling, and help with Activities of Daily Living. 

Our therapists have been trained in a variety of joint and soft tissue techniques to provide ‘hands-on’ assistance for your condition. We have taken courses from the Canadian Physiotherapy Association Orthopaedic Division, McKenzie Technique, Mulligan Manual Therapy, Advanced Physical Therapy Education Institute, and many more.

We are authorized to assess patients seeking government funding for walkers, wheelchairs, and scooters. These assessments can take place at our facility or your home.

We carry a wide range of rehabilitation and peri-operative braces which can provide comfort and support. Our most popular braces include Custom DonJoy Knee Braces for ACL repairs or Osteoarthritis, and Band-It braces for elbow pain. Others include Carpal Tunnel Syndrome Night splints, patello-femoral braces, lumbar supports, ankle braces, and many more!

We are equipped with a full on-site gym where our physiotherapists and kinesiologists can create personalized exercise programs to be carried out at the clinic and at home. The program may consist of specific exercises to help restore movement, strength, flexibility, balance and function to facilitate safe return to regular activities of daily living. We also offer Work Hardening Programs to ensure safe return to work.

We offer many modalities which can help to alleviate pain including Ultrasound, LASER, Electrical Muscle Stimulation, Interferential Current, and Hydrotherapy.

We carry a variety of products designed for home use including: Theraband Resistance Bands & Flex-Bars, Moist Heating Pads, Postural Supports, Orthopedic Pillows, SWISS exercise balls, Biofreeze Pain Relief Gel/Spray/Roll-on, Shoulder Pulleys, Foam Rollers, Home traction Units, Exercise Equipment and much more!

This is a technique which can be used to provide support to muscles and joints in order to facilitate or restrict movements to allow healing to occur.

We are equipped and happy to bill online to most private insurance companies. Furthermore, we also bill directly for all valid WSIB, CSST, and Motor Vehicle Accident claims.

We make billing simple.

We offer direct billing to most major insurance companies.

Our Team

Ashish Bharti

Physiotherapist

Ashish is an Advanced Practice Clinician who was born and raised in Cornwall, and graduated from General Vanier Secondary School. He graduated Summa Cum Laude in the Honours Bachelor of Kinesiology Program at McMaster University before completing his Masters of Physiotherapy at Queen’s University.

He started his career working in Toronto at the Canadian Back Institute, and then returned to Cornwall to work at Personal Touch Physiotherapy in 2008.

He has completed many courses over his career, including Acupuncture, Active Release Techniques (ART), Custom Orthotic Therapy, the McKenzie Method, Joint Mobilizations/Soft Tissue Release, Treatment for the Overhead Athlete, Building a Better Back with Dr. McGill, Advanced Hip Rehabilitation, Postural Taping/Kinesio Taping, and Custom Compression Stocking Therapy.

He is an Authorizer with the Assistive Devices Program (ADP), for walkers/wheelchairs/scooters. He was chosen as a Medical Practitioner for the 2015 Pan-Am Games in Toronto. He was the recipient of the Clinical Education Award from Queen’s University in 2018 for his involvement in helping to train Physiotherapy Students.

He is also the co-founder of PhysioCoach.

Rani Bharti

Physiotherapist

Rani graduated with a degree in Physical Therapy from Queen’s University and a degree in Biology from McMaster University. She spent the first six years of her career practicing physiotherapy in various multidisciplinary clinics in the Greater Toronto Area.

Rani has completed several postgraduate courses and has additional training in Acupuncture, Myofascial Release, McKenzie Technique, Movement Impairment Syndromes and Mulligan Techniques. She has also taken courses focusing on additional joint mobilizations, soft tissue techniques and exercise prescription for the neck, back and shoulder.

In her spare time Rani enjoys traveling, painting, and practicing yoga, the latter which she incorporates into some of her physiotherapy treatments.

Kristen MacDonell

Physiotherapist

Kristen graduated from McMaster University with an Honours Bachelor of Kinesiology in 2007. She completed her Masters of Science in Physiotherapy at the University of Toronto in 2009.

Kristen is returning home from Toronto, Ontario where she has spent the last 10 years working as a Physiotherapist at Sunnybrook Health Science Centre and the University Health Network (Toronto Rehab Institute and Princess Margaret Cancer Centre) where she developed a passion for cancer rehab. She has significant experience working with clients throughout the cancer continuum from diagnosis to post-treatment care. Kristen has completed Neuro-Developmental Training (NDT) and has extensive experience supporting clients with neurological conditions (Stroke, MS, Parkinson’s, Traumatic/Acquired Brain Injury etc). She performs acupuncture as an adjunct to care.

She holds a Status Appointment with the University of Toronto, supports physiotherapy student clinical placements and medical student interprofessional development. She developed oncology education modules and course materials for the Physiotherapy Curriculum. She has been published in Physiotherapy Canada and most recently was invited to present her work on engaging patients in Fall Prevention at an International Safety Conference in Glasgow, UK. Kristen’s patients and colleagues have acknowledged her patient-centred approach to providing physiotherapy care.

In her spare time, she enjoys hockey, painting, driving her Jeep and spending time with her friends, family and miniature dachshund Copper.

Ashok Bharti

Retired Physiotherapist & Clinic Founder

Ashok founded Personal Touch Physiotherapy in 1986, when it was Cornwall’s first private physiotherapy clinic. He arrived in Cornwall 10 years prior to that, and worked at the Cornwall General Hospital. In 1997, Ashok started a second clinic in Alexandria, and a third in Morrisburg a few months later. He managed the 3 clinics for approximately 5 years. He was greatly involved in the community, being a member of the Board of Directors for the Hospital Foundation and Legal Clinic, the Cornwall Rotary Club and Service Club Council, the Children’s Christmas Fund, Santa Claus Parade, and the Hospital Spiritual Care Committee. Since retiring from his physiotherapy profession, he remains active by swimming, walking, yoga, and playing with his grandchildren.

Kaitlin Blanchard

Certified Kinesiologist

Kaitlin was born and raised in Cornwall and attended Holy Trinity C.S.S. Upon graduation, Kaitlin attended Queen’s University and obtained her Bachelor of Science Honours degree in Kinesiology in 2015. During her time at Queen’s, Kaitlin volunteered for the Hospital Elder Life program, which was focused on preventing the functional and cognitive decline in elderly patients while being hospitalized. She has a passion for health and wellness, and a keen interest in health promotion and rehabilitation.

Catherine Nicholson

Physiotherapy Assistant

Catherine was born and raised in Cornwall and continues to reside here with her family.

She became interested in Physical Therapy after spending four and a half years tending to injuries as a sports trainer for Cornwall Wildcats Football League. Her love for the sport and helping those in need of improving their mobility and alleviating pain assisted her in the decision to make a career change. Catherine returned to school and studied the Physical Therapy Assistant program and graduated with a 4.0 average. She went on to complete her clinical education at a long term care facility in Akwesasne, where she was active in the development of weekly group exercise and was able to develop and execute continued programming to meet residential needs.

Catherine has also completed courses in taping and wound care. She has worked for Community Care Access Center in Cornwall and joined our team of professionals in the fall of 2013.

Alyssa Hillaby

Kinesiology Graduate & PhysioTherapy Assistant

Alyssa graduated from St. Francis Xavier University in 2019 with a Honours degree in Human Kinetics and Health sciences. During her time in university she worked with the strength and conditioning program to train varsity athletes. She also completed a one-year honours thesis focusing on women in
sport. She then presented her thesis at the Atlantic Provinces Exercise Scientists and Socioculturalists (APES+) conference at Acadia University. In her spare time Alyssa enjoys participating in sport and volunteering as a youth soccer coach. She is passionate about promoting physical activity especially in youth populations.

Tiana Montroy

PHYSIOTHERAPY ASSISTANT

Our other Physiotherapist Assistant, Tiana Montroy, was too shy to have her picture posted on the site. This is despite her being an extremely outgoing and witty person. She has worked at the clinic for over 25 years, and claims to have ‘seen it all’. Her extensive experience allows her to be well-equipped to assist our patients with their injuries or answer any questions about the rehab process.

FAQs

Most insurance companies cover the cost of physiotherapy. Please check your plan to determine what your limits are per visit and per year. We can provide direct billing for Great West Life, Green Shield, SSQ, Manulife, Sun Life, Johnson, Standard Life, Cowan, Desjardins, Industrial Alliance, Blue Cross, and Chambers of Commerce members. For all other plans, we would be happy to assist you with any of the paperwork.

Furthermore, we will take care of all the billing and collections if you have a valid WSIB or Motor Vehicle Accident Claim.

We do not require a referral from a doctor to start your therapy, but please check with your insurance company to determine if you need one to make a claim. If you have been given a referral to a different physiotherapy clinic – it is still valid to use here and for your insurance company.

We are open Monday to Friday from 8:30am to 6:00pm. We are closed from 12:00pm to 1:00pm for lunch.

We accept cash, cheque, debit/credit card, and e-transfer.

Yes, we have a ramp constructed at our rear entrance.

Each individual is entirely different in the time needed to heal from an injury. Various factors have to be considered, which include the type of condition, severity, and pre-existing conditions. A general rule is that the longer a pain has been around – the longer it will take to heal. We promote seeking treatment as soon as possible to expedite your recovery.


Also, we will ensure you have a home exercise program so that you will be able to manage your condition independently.

The average treatment time is approximately 40 minutes.

Yes, this is entirely possible, although it is preferable to focus on one condition at a time. This can be discussed during your initial assessment.

We have maintained our principle of having No Waiting List for 30 years. We will ensure to get your treatment started without delay.

Yes, we have male and female therapists.

Yes, we offer English and French services. Furthermore, we can also provide services in Hindi, Punjabi, and Urdu.

Please see our Services section.