Serving the Cornwall Community with Physiotherapy Services for 37 years
Each patient is given a personalized program tailored to their specific injury recovery needs
We are very proud to have been named
Your Favourite Physiotherapy Clinic in Cornwall and Surrounding Areas in 2018, 2019, 2020, 2021, & 2022
Whether you have questions about the billing process or simply want to talk about your concerns, our friendly and courteous staff are here to listen.
About us
We have a dynamic team of physiotherapy professionals to assist you every step of your recovery. Personal Touch Physiotherapy clinicians are fully registered health care practitioners who have decades of experience treating a vast array of orthopedic conditions, using a variety of techniques.
Our team of physiotherapist offer Manual Therapy and Shockwave Therapy:
Manual therapy is a hands-on technique that is used to treat injuries to muscles, tendons, ligaments, facia, and nerves.
Shockwave Therapy is used to assist with fast pain relief and mobility restoration. The shockwaves interact with the tissue being treated, to speed up tissue repair and healing. Shockwave therapy is used to treat sub-acute and chronic conditions including sprains, strains and tendonitis.
Our Physiotherapy Services
Shockwave Therapy
Shockwave Therapy is used to assist with fast pain relief and mobility restoration. The shockwaves interact with the tissue being treated, and causes accelerated tissue repair. The machine is used to treat sub-acute and chronic conditions. It is an effective non-surgical treatment for many conditions, including: Plantar Fasciitis, Achilles Tendinopathy, Tennis Elbow, and Calcific Tendonitis.
Acupuncture
Acupuncture stimulates the body to produce its own pain relieving chemicals called endorphins. The improved energy and biochemical balance produced by acupuncture stimulates the body’s natural healing abilities in order to keep it functional and healthy. This method is used to reduce/relieve pain, encourage natural healing and improve function of your affected areas. Acupuncture is very effective in treating a variety of painful disorders, both acute and chronic. It is very often used as an effective adjunct to our physiotherapy treatment here at the clinic.
Neuro Rehab
We are trained to provide rehabilitation for individuals suffering from a stroke, neurological condition, or brain/spinal cord injury. We focus on an individualized exercise program and hands-on techniques to improve a patient’s functional abilities and independence.
Spinal Decompression
We are equipped with both lumbar and cervical traction, which has been shown to assist in many disc-related problems.
CUSTOM ORTHOTICS
We use digital gait scan technology to assess your need for custom orthotics or shoes. Custom orthotics can be helpful for many types of foot pain, knee pain, hip pain, and lower back pain. Most insurance plans will cover the cost of this service. We also have access to numerous footwear brands, including Nike, Saucony, Brooks, Lacoste, Clarks, Merrell, Skechers, Crocs, Birkenstock, and a variety of CSA-approved Safety Shoes.
Also, ask about our line of Therafirm Custom Compression Stockings for Men and Women!
We Also Offer The Following Services:
Manual Therapy
Our therapists have been trained in a variety of joint and soft tissue techniques to provide ‘hands-on’ assistance for your condition. We have taken courses from the Canadian Physiotherapy Association Orthopaedic Division, McKenzie Technique, Mulligan Manual Therapy, Advanced Physical Therapy Education Institute, and many more.
ADP Assessments
We are authorized to assess patients seeking government funding for walkers, wheelchairs, and scooters. These assessments can take place at our facility or your home.
Sports Bracing
We carry a wide range of rehabilitation and peri-operative braces which can provide comfort and support. Our most popular braces include Custom DonJoy Knee Braces for ACL repairs or Osteoarthritis, and Band-It braces for elbow pain. Others include Carpal Tunnel Syndrome Night splints, patello-femoral braces, lumbar supports, ankle braces, and many more!
Exercise
We are equipped with an on-site gym where our physiotherapists can create personalized exercise programs to be carried out at the clinic and at home. The program may consist of specific exercises to help restore movement, strength, flexibility, balance and function to facilitate safe return to regular activities of daily living. We also offer Work Hardening Programs to ensure safe return to work.
Electrical Modalities
We offer many modalities which can help to alleviate pain including Ultrasound, LASER, Electrical Muscle Stimulation, Interferential Current, and Hydrotherapy.
Exercise & Rehab Equipment
We carry a variety of products designed for home use including: Theraband Resistance Bands & Flex-Bars, Moist Heating Pads, Postural Supports, Orthopedic Pillows, SWISS exercise balls, Biofreeze Pain Relief Gel/Spray/Roll-on, Shoulder Pulleys, Foam Rollers, Home traction Units, Exercise Equipment and much more!
Therapeutic Taping
This is a technique which can be used to provide support to muscles and joints in order to facilitate or restrict movements to allow healing to occur.
Direct Billing
We are equipped and happy to bill online to most private insurance companies. Furthermore, we also bill directly for all valid WSIB, CSST, and Motor Vehicle Accident claims.
Our Team
Valerie Jaradal
Registered Physiotherapist And Manager of Clinical Services
Valerie is a dedicated and experienced physiotherapist who earned her degree from Our Lady of Fatima University in the Philippines in 2016. Since then, she has honed her skills in both hospital and clinic settings, providing care to individuals across all age groups. She specializes in treating a wide range of musculoskeletal and neurological conditions, always striving to help her patients regain mobility and improve their quality of life.
Committed to staying at the forefront of her field, Valerie has completed additional training in advanced techniques such as dry needling and Kinesio taping, among others. Her pursuit of professional growth led her to take a postgraduate program in Retirement Communities Management at Algonquin College, where she gained valuable insights into supporting older adults—knowledge that also enhances her physiotherapy practice.
Outside of work, Valerie is an active individual who enjoys running, going to the gym, and exploring new destinations through travel. Her passion for health, wellness, and adventure reflects her holistic approach to life and patient care.
Dhwani Presswala
Registered Physiotherapist
Dhwani Presswala is a Physiotherapist who completed her Bachelor of Physiotherapy from Parul University, India, in 2020. She is passionate about helping individuals improve their mobility, recover from injuries, and return to their daily activities with confidence.
After moving to Canada, Dhwani completed a Healthcare Administration and Service Management program while continuing to gain hands-on experience in the rehabilitation field. Her experience working in both Physiotherapist and Physiotherapy Assistant roles has strengthened her understanding of patient-centred care, exercise-based rehabilitation, and functional recovery.
Dhwani believes in creating a supportive and collaborative environment where patients feel comfortable, heard, and motivated throughout their rehabilitation journey. She strives to provide individualized treatment with compassion, attention to detail, and a strong focus on helping patients achieve their functional goals.
Outside of work, Dhwani enjoys travelling, exploring creative projects, and spending time with friends and family.
Yasaman Shirvani
PHYSIOTHERAPY RESIDENT
Yasaman is a Physiotherapy Resident with a Master’s degree in Sports Physiotherapy from Iran University of Medical Sciences. She has several years of hands-on experience in both hospital and private clinic settings, where she has worked with diverse populations to treat a wide range of musculoskeletal and neurological conditions.
With a strong belief in holistic rehabilitation, Yasaman is also a Registered Yoga Teacher (RYT 200) and integrates yoga-based movement, mindfulness, and exercise therapy into her physiotherapy practice. She is particularly passionate about helping individuals manage chronic pain, recover from musculoskeletal injuries, and improve mobility through personalized care and manual techniques.
Yasaman’s calm, empathetic approach allows her to build strong therapeutic relationships with patients of all ages and backgrounds. Her ongoing commitment to learning and evidence-based practice ensures she continues to grow professionally and provide the highest quality of care.
Outside of the clinic, Yasaman enjoys practicing yoga, reading, exploring nature, and traveling to discover new cultures and experiences
Brock Turcotte
Registered Kinesiologist
Brock Turcotte grew up in Cornwall, Ontario, and completed his secondary education at St. Joseph’s Catholic Secondary School. He went on to earn his Bachelor of Science Honours in Kinesiology from Queen’s University.
Brock is a Registered Kinesiologist and he is excited to begin his career applying evidence-based practice to help clients improve their function, performance, and overall well-being. He is committed to a patient-centred approach and values building strong therapeutic relationships with those he works with.
Brock is dedicated to continually developing his skills as a Kinesiologist and is especially interested in enhancing his knowledge of human movement, exercise prescription, and rehabilitation techniques. He is passionate about helping individuals regain confidence in their physical abilities and enjoys working collaboratively with clients to create personalized plans that support their long-term health and wellness.
In his free time, Brock enjoys hockey, lacrosse, golf, mixed martial arts, and is an avid gym-goer.
Katriel Pampanga
Rehabilitation Assistant
Katriel Pampanga is a Rehabilitation Assistant with a background in physical therapy. She completed her Bachelor of Science in Physical Therapy in the Philippines and later finished the OTA/PTA program at Humber College.
She previously worked as a physiotherapist in hospital settings in the Philippines and has since gained experience in Canada as an OTA/PTA in both hospital and clinical settings. During her clinical placements, Katriel worked at Humber River Hospital in the Medical-Surgical Unit, Toronto General Hospital in the Oncology and Transplant Surgery Unit, and Mount Sinai Hospital in the Neurorehabilitation Unit. These experiences strengthened her skills in supporting therapy programs, assisting patients with mobility and exercises, and providing patient-centred care to individuals with a wide range of needs.
In her role as a Rehabilitation Assistant, Katriel enjoys being part of each patient’s recovery journey and supporting the therapy team to help patients work toward their goals. She values creating a friendly, encouraging environment where patients feel comfortable and supported.
Outside of work, Katriel loves hiking, bouldering, boxing, and surfing. She also enjoys jamming on her guitar and checking out local coffee shops whenever she gets the chance.
Pamela Cote
Office Administrator
Pam is an invaluable resource in our day to day operations. With over 25 years of office management experience, Pam skillfully manages administrative duties and client relations with a friendly and professional manner.
As a lifelong resident of the Cornwall area, Pam is well-known and highly respected in the community.
She performs her job with dedication and passion while maintaining her good-hearted nature and infectious smile.
Pam is the Mother of three children and has five grandchildren. When Pam isn’t at work she is enjoying her family time along with her husband and their dog, Mila.
FAQs
Am I covered for Physiotherapy?
Most insurance companies cover the cost of physiotherapy. Please check your plan to determine what your limits are per visit and per year. We can provide direct billing for Great West Life, Green Shield, SSQ, Manulife, Sun Life, Johnson, Standard Life, Cowan, Desjardins, Industrial Alliance, Blue Cross, and Chambers of Commerce members. For all other plans, we would be happy to assist you with any of the paperwork.
Furthermore, we will take care of all the billing and collections if you have a valid WSIB or Motor Vehicle Accident Claim.
Do I need a Doctor’s referral?
We do not require a referral from a doctor to start your therapy, but please check with your insurance company to determine if you need one to make a claim. If you have been given a referral to a different physiotherapy clinic – it is still valid to use here and for your insurance company.
What are your hours?
Monday to Thursday: 8:00am – 7:00pm.
Friday: 8:30am – 5:00pm
Saturday: 10:00am – 3:00pm
We are closed from 12:00pm to 1:00pm for lunch.
What payment methods do you take?
We accept cash, cheque, debit/credit card, and e-transfer.
Do you have wheelchair access?
Yes, we have a ramp constructed at our rear entrance.
How much treatment do I need?
Each individual is entirely different in the time needed to heal from an injury. Various factors have to be considered, which include the type of condition, severity, and pre-existing conditions. A general rule is that the longer a pain has been around – the longer it will take to heal. We promote seeking treatment as soon as possible to expedite your recovery.
Also, we will ensure you have a home exercise program so that you will be able to manage your condition independently.
How long are the sessions?
The average treatment time is approximately 40 minutes.
Can I get multiple body parts treated at once?
Yes, this is entirely possible, although it is preferable to focus on one condition at a time. This can be discussed during your initial assessment.
How soon can I start?
We have maintained our principle of having No Waiting List for 30 years. We will ensure to get your treatment started without delay.
Do you have female therapists?
Yes, we have male and female therapists.
Do you speak French?
Yes, we offer English and French services. Furthermore, we can also provide services in Hindi, Punjabi, and Urdu.
What services do you offer?
Please see our Services section.
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