Serving the Cornwall Community with Physiotherapy Services for 37 years

Each patient is given a personalized program tailored to their specific injury recovery needs

We are very proud to have been named

Your Favourite Physiotherapy Clinic in Cornwall and Surrounding Areas in 2018, 2019, 2020, 2021, & 2022

physiotherapy,physiotherapist,Cornwall
Personal Touch Physiotherapy Cornwall Team

Whether you have questions about the billing process or simply want to talk about your concerns, our friendly and courteous staff are here to listen.

About us

We have a dynamic team of physiotherapy professionals to assist you every step of your recovery. Personal Touch Physiotherapy clinicians are fully registered health care practitioners who have decades of experience treating a vast array of orthopedic conditions, using a variety of techniques.  

Our team of physiotherapists are happy to now offer Active Release Techniques (ART) and Shockwave Therapy: 

ART is known as the “Gold Standard in Soft Tissue Treatment.” It is a patented hands-on technique that is used to treat injuries to muscles, tendons, ligaments, fascia, and nerves. 

Shockwave Therapy is used to assist with fast pain relief and mobility restoration. The shockwaves interact with the tissue being treated, to speed up tissue repair and healing. Shockwave therapy is used to treat sub-acute and chronic conditions including sprains, strains and tendonitis.

physiotherapy,physiotherapist,Cornwall

Our Physiotherapy Services

physiotherapy,physiotherapist,Cornwall

Shockwave Therapy is used to assist with fast pain relief and mobility restoration. The shockwaves interact with the tissue being treated, and causes accelerated tissue repair. The machine is used to treat sub-acute and chronic conditions. It is an effective non-surgical treatment for many conditions, including: Plantar Fasciitis, Achilles Tendinopathy, Tennis Elbow, and Calcific Tendonitis.

physiotherapy,physiotherapist,Cornwall

Acupuncture stimulates the body to produce its own pain relieving chemicals called endorphins. The improved energy and biochemical balance produced by acupuncture stimulates the body’s natural healing abilities in order to keep it functional and healthy. This method is used to reduce/relieve pain, encourage natural healing and improve function of your affected areas. Acupuncture is very effective in treating a variety of painful disorders, both acute and chronic. It is very often used as an effective adjunct to our physiotherapy treatment here at the clinic.

physiotherapy,physiotherapist,Cornwall

We are trained to provide rehabilitation for individuals suffering from a stroke, neurological condition, or brain/spinal cord injury. We focus on an individualized exercise program and hands-on techniques to improve a patient’s functional abilities and independence.

physiotherapy,physiotherapist,Cornwall

We are equipped with both lumbar and cervical traction, which has been shown to assist in many disc-related problems.

physiotherapy,physiotherapist,Cornwall

We use digital gait scan technology to assess your need for custom orthotics or shoes. Custom orthotics can be helpful for many types of foot pain, knee pain, hip pain, and lower back pain. Most insurance plans will cover the cost of this service. We also have access to numerous footwear brands, including Nike, Saucony, Brooks, Lacoste, Clarks, Merrell, Skechers, Crocs, Birkenstock, and a variety of CSA-approved Safety Shoes.


Also, ask about our line of Therafirm Custom Compression Stockings for Men and Women!

We Also Offer The Following Services:

Our therapists have been trained in a variety of joint and soft tissue techniques to provide ‘hands-on’ assistance for your condition. We have taken courses from the Canadian Physiotherapy Association Orthopaedic Division, McKenzie Technique, Mulligan Manual Therapy, Advanced Physical Therapy Education Institute, and many more.

We are authorized to assess patients seeking government funding for walkers, wheelchairs, and scooters. These assessments can take place at our facility or your home.

We carry a wide range of rehabilitation and peri-operative braces which can provide comfort and support. Our most popular braces include Custom DonJoy Knee Braces for ACL repairs or Osteoarthritis, and Band-It braces for elbow pain. Others include Carpal Tunnel Syndrome Night splints, patello-femoral braces, lumbar supports, ankle braces, and many more!

We are equipped with an on-site gym where our physiotherapists can create personalized exercise programs to be carried out at the clinic and at home. The program may consist of specific exercises to help restore movement, strength, flexibility, balance and function to facilitate safe return to regular activities of daily living. We also offer Work Hardening Programs to ensure safe return to work.

We offer many modalities which can help to alleviate pain including Ultrasound, LASER, Electrical Muscle Stimulation, Interferential Current, and Hydrotherapy.

We carry a variety of products designed for home use including: Theraband Resistance Bands & Flex-Bars, Moist Heating Pads, Postural Supports, Orthopedic Pillows, SWISS exercise balls, Biofreeze Pain Relief Gel/Spray/Roll-on, Shoulder Pulleys, Foam Rollers, Home traction Units, Exercise Equipment and much more!

This is a technique which can be used to provide support to muscles and joints in order to facilitate or restrict movements to allow healing to occur.

We are equipped and happy to bill online to most private insurance companies. Furthermore, we also bill directly for all valid WSIB, CSST, and Motor Vehicle Accident claims.

We make billing simple.
We offer direct billing to most major insurance companies.

Our Team

physiotherapy,physiotherapist,Cornwall

Ashish Bharti

Physiotherapist

Ashish is an Advanced Practice Clinician who was born and raised in Cornwall, and graduated from General Vanier Secondary School. He graduated Summa Cum Laude in the Honours Bachelor of Kinesiology Program at McMaster University before completing his Masters of Physiotherapy at Queen’s University.

He started his career working in Toronto at the Canadian Back Institute, and then returned to Cornwall to work at Personal Touch Physiotherapy in 2008.

He has completed many courses over his career, including Acupuncture, Active Release Techniques (ART), Custom Orthotic Therapy, the McKenzie Method, Joint Mobilizations/Soft Tissue Release, Treatment for the Overhead Athlete, Building a Better Back with Dr. McGill, Advanced Hip Rehabilitation, Postural Taping/Kinesio Taping, and Custom Compression Stocking Therapy.

He is an Authorizer with the Assistive Devices Program (ADP), for walkers/wheelchairs/scooters. He was chosen as a Medical Practitioner for the 2015 Pan-Am Games in Toronto. He was the recipient of the Clinical Education Award from Queen’s University in 2018 for his involvement in helping to train Physiotherapy Students.

He is also the co-founder of PhysioCoach.

physiotherapy,physiotherapist,Cornwall

Rani Bharti

Physiotherapist

Rani graduated with a degree in Physical Therapy from Queen’s University and a degree in Biology from McMaster University. She spent the first six years of her career practicing physiotherapy in various multidisciplinary clinics in the Greater Toronto Area.

Rani has completed several postgraduate courses and has additional training in Acupuncture, Myofascial Release, McKenzie Technique, Movement Impairment Syndromes and Mulligan Techniques. She has also taken courses focusing on additional joint mobilizations, soft tissue techniques and exercise prescription for the neck, back and shoulder.

In her spare time Rani enjoys traveling, painting, and practicing yoga, the latter which she incorporates into some of her physiotherapy treatments.

Arjie - Physiotherapist in Cornwall

Arjie Chan

Physiotherapist

Arjie completed his degree in Physical Therapy from St. Paul University in the Philippines. He also graduated from University of Toronto Physical Therapy Bridging Program in 2020. 

Arjie started his career working in various clinics and hospitals in the Philippines.  

He further practiced in a Specialty clinic in Ottawa focusing on Neurological rehabilitation, and was a part of the “Get Moving Team ” Program to promote early mobilization of patients admitted in the hospital. He believes in a patient-centred and evidenced-based approach to enable clients achieve their physiotherapy goals.  

Arjie also completed additional trainings such as manual cervical manipulation and soft tissue mobilization and is interested in continuing his education in concussion management, acupuncture and more.  

In his free time, Arjie enjoys travelling, playing recreational badminton, and mixed martial arts. 

physiotherapy,physiotherapist,Cornwall

Ashok Bharti

Retired Physiotherapist & Clinic Founder

Ashok founded Personal Touch Physiotherapy in 1986, when it was Cornwall’s first private physiotherapy clinic. He arrived in Cornwall 10 years prior to that, and worked at the Cornwall General Hospital. In 1997, Ashok started a second clinic in Alexandria, and a third in Morrisburg a few months later. He managed the 3 clinics for approximately 5 years. He was greatly involved in the community, being a member of the Board of Directors for the Hospital Foundation and Legal Clinic, the Cornwall Rotary Club and Service Club Council, the Children’s Christmas Fund, Santa Claus Parade, and the Hospital Spiritual Care Committee. Since retiring from his physiotherapy profession, he remains active by swimming, walking, yoga, and playing with his grandchildren.

physiotherapy,physiotherapist,Cornwall

Catherine Nicholson

Physiotherapy Assistant

Catherine was born and raised in Cornwall and continues to reside here with her family.

She became interested in Physical Therapy after spending four and a half years tending to injuries as a sports trainer for Cornwall Wildcats Football League. Her love for the sport and helping those in need of improving their mobility and alleviating pain assisted her in the decision to make a career change. Catherine returned to school and studied the Physical Therapy Assistant program and graduated with a 4.0 average. She went on to complete her clinical education at a long term care facility in Akwesasne, where she was active in the development of weekly group exercise and was able to develop and execute continued programming to meet residential needs.

Catherine has also completed courses in taping and wound care. She has worked for Community Care Access Center in Cornwall and joined our team of professionals in the fall of 2013.

Ashley Le Tran - Rehab Assistant Cornwall

Ashley Le Tran

Rehab Assistant

Ashley was raised in Cornwall and has been a friendly face in the community, and graduated from Holy Trinity C.S.S. She graduated with a Bachelor of Science Honors degree in Human Kinetics from the University of Guelph.  Ashley played both competitive and beach volleyball throughout high school, eventually transitioning into the role of a beach volleyball coach to youth aged 8-16.

During her last year at the University of Guelph, Ashley was a student strength and conditioning coach to the varsity men’s volleyball team and varsity men’s rugby team. She executed individualized exercise programs and worked with the head coach to progress the program to achieve their athletic goals.

Ashley started working as a PTA immediately after graduation and continues to further her education by taking additional courses and workshops to provide the best care. 

Ashley enjoys an active lifestyle by playing volleyball, attending the gym, and going on walks (preferably by the beach!).

physiotherapy,physiotherapist,Cornwall

Tiana Montroy

PHYSIOTHERAPY ASSISTANT

Our other Physiotherapist Assistant, Tiana Montroy, was too shy to have her picture posted on the site. This is despite her being an extremely outgoing and witty person. She has worked at the clinic for over 25 years, and claims to have ‘seen it all’. Her extensive experience allows her to be well-equipped to assist our patients with their injuries or answer any questions about the rehab process.

Pamela-Cote

Pamela Cote

Office Administrator

Pam is an invaluable resource in our day to day operations. With over 25 years of office management experience, Pam skillfully manages administrative duties and client relations with a friendly and professional manner.
As a lifelong resident of the Cornwall area, Pam is well-known and highly respected in the community.
She performs her job with dedication and passion while maintaining her good-hearted nature and infectious smile.
Pam is the Mother of three children and has five grandchildren. When Pam isn’t at work she is enjoying her family time along with her husband and their dog, Mila.

FAQs

Most insurance companies cover the cost of physiotherapy. Please check your plan to determine what your limits are per visit and per year. We can provide direct billing for Great West Life, Green Shield, SSQ, Manulife, Sun Life, Johnson, Standard Life, Cowan, Desjardins, Industrial Alliance, Blue Cross, and Chambers of Commerce members. For all other plans, we would be happy to assist you with any of the paperwork.

Furthermore, we will take care of all the billing and collections if you have a valid WSIB or Motor Vehicle Accident Claim.

We do not require a referral from a doctor to start your therapy, but please check with your insurance company to determine if you need one to make a claim. If you have been given a referral to a different physiotherapy clinic – it is still valid to use here and for your insurance company.

We are open Monday to Friday from 8:30am to 6:00pm. We are closed from 12:00pm to 1:00pm for lunch.

We accept cash, cheque, debit/credit card, and e-transfer.

Yes, we have a ramp constructed at our rear entrance.

Each individual is entirely different in the time needed to heal from an injury. Various factors have to be considered, which include the type of condition, severity, and pre-existing conditions. A general rule is that the longer a pain has been around – the longer it will take to heal. We promote seeking treatment as soon as possible to expedite your recovery.


Also, we will ensure you have a home exercise program so that you will be able to manage your condition independently.

The average treatment time is approximately 40 minutes.

Yes, this is entirely possible, although it is preferable to focus on one condition at a time. This can be discussed during your initial assessment.

We have maintained our principle of having No Waiting List for 30 years. We will ensure to get your treatment started without delay.

Yes, we have male and female therapists.

Yes, we offer English and French services. Furthermore, we can also provide services in Hindi, Punjabi, and Urdu.

Please see our Services section.